If the scheduled entertainment event is cancelled, for any reason, the following refunds will be given:
1. For cancellation of event PRIOR TO THE START OF A TOUR:
All monies will be refunded less an administration fee for expenses incurred. This administration fee will be charged in the form of a percentage of each package purchased. The percentage will be determined at the time of cancellation, and will be charged on a per package basis.
2. For cancellation of event AFTER THE START OF A TOUR:
The printed price on the unused event ticket would be the only monies refunded. Our tour would continue as scheduled. The itinerary may be altered at the discretion of the tour guide.
Dash Tours Ltd. is not responsible for missing events due to weather conditions, Acts of God, Acts of Terrorism or other reasons beyond the control of Dash Tours Ltd. If any of these occur, no refunds will be awarded.
Note: For the purpose of this policy, “The start of a Tour” will be defined as follows:
i) For Motorcoach, Limousine, and Air Packages. Your tour package begins, when the Motorcoach, Limousine or Aircraft leaves the scheduled departure location.
ii) For U-Drive Packages. Your tour package begins when you check-in to your hotel.
iii) For Dinner Packages. Your tour package begins when you arrive for dinner.
All arrangements for Transportation, Accommodation and Entertainment Event Tickets, are made by Dash Tours Ltd., for the persons utilizing these tour arrangements. Dash Tours or its agents, Tour Guides or employees shall not be held liable or held responsible directly or indirectly for any delay, loss or damage to any person (including death), or property occasioned by the neglect or default of any person, company or association providing accommodation, transportation or other services in connection with the tour or anyone participating in the tour. The right is reserved to withdraw all or part of the Tour arrangements, should conditions warrant to make such alterations in the itinerary as may be found necessary for the convenience of the members and/or the proper execution of the Tour. The transportation companies concerned, the Tour operator and/or their appointed agents shall not be held responsible for any partial or complete cancellation of an act or ommision of an event which may occur during the operation of the Tour. The passage contract in use by the Tour Operator when issued, shall constitute the sole contract between the Tour Operator, and the purchaser and/or passengers of the Tour Arrangements.
THE RIGHT IS RESERVED TO DECLINE TO ACCEPT OR RETAIN, FOR REASONABLE CAUSE, ANY PERSONS AS MEMBERS OF THE TOUR GROUP IN WHICH CASE NO REFUND WILL BE MADE ON BEHALF OF THE TOUR OPERATOR.